Apprenticeship as a Commercial Clerk EFZ

• Making telephone calls
• Creating orders and quotations
• Maintaining customer contacts
• Administrative tasks
• Allocate, enter and post accounting documents

In all sectors of business and administration, from small businesses to global corporations, commercial clerks carry out demanding administrative tasks. The tasks vary depending on the sector. They draft letters, minutes and contracts, in their native language and in foreign languages, prepare reports, develop concepts, promote products, advise customers, negotiate agreements with suppliers, clarify matters, make purchases, plan, organise, manage the accounts, compile statistics, etc. They use computers for many of these tasks.

Requirements

• Interest in commercial work
• oral and written fluency
• Foreign language skills
• quick learner
• Reliability
• Outgoing
• Organisational skills
• A flair for numbers
• Sense of responsibility
• Enjoyment of working with computers
• Self-employment
  

Duration of the apprenticeship
3 years