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Privacy Policy


You are very welcome to the web pages of Utilis AG.

We are gratified for your interest and would like to refer you to the subject of data protection. Please read through these notes thoroughly before the use of utilis.com and utilis.com/eshop. The use of our web page utilis.com is generally possible without the specification of any personal data. Personal data is collated only when you communicate this to us voluntarily. This can occur within the framework of a goods order, in case of opening a customer account or with registration for our newsletter.
Supported by Article 13 of the Swiss Federal Constitution and the stipulations of the Data Protection Act of the Federation (data privacy protection law, DSG), every person has claim to the protection of their privacy, as well as to protection against any misuse of their personal data. Therefore such data will not be forwarded to third parties without your explicit approval.

Use and forwarding of personal data (newsletter and goods transport)
If you instruct us with the provision of a service or the sending of goods, your personal data is employed without your explicit consent only insofar as this is necessary for the provision of the service or the implementation of the contract. Included here in particular is the forwarding of your data to transportation companies, credit companies or to other service providers for the provision of the service or contract processing.
With completion of the contract processing, your data is blocked from any further utilization and deleted after expiry of the taxation-related and commercial-legal retention times, provided that you have not explicitly agreed to a further utilization.
Furthermore, Utilis AG offers a newsletter. To receive the newsletter, we require a validated e-mail address, a first name and a last name, as well as the company name. These will be used for our own advertising objectives until you deregister from the newsletter. Deregistration is possible at any time.

General data investigation
In close cooperation with our hosting provider (nine.ch) we make best efforts to protect the databases as effectively as possible against external access, loss, misuse or forgery. With access to our web pages utilis.com and utilis.com/eshop, the IP address, date and time of the page call-up, browser inquiry and information generally transferred to the operating system and browser resp. are stored in log files.
This utilization data forms the basis for statistical, anonymous assessments, so that trends are identifiable by means of which we can correspondingly improve our quotations.

Access right
You have the right at all times to obtain information concerning your stored personal data, its origin and recipients, as well as the objective of the storage.
Please present your inquiry in writing:

Utilis AG
Note: Data protection information
Kreuzlingerstrasse 22
CH - 8555 Muellheim

Data protection declaration ref. social media plug-ins
Plug-ins of social networks are installed on our utilis.com web pages. Included here (among others) are Facebook, Twitter and Xing or similar providers. These plug-ins serve to provide the customer with the option of communicating information, such as contributions, images or similar, in the social media. By means of these plug-in functions, direct connections are established between the server of the social networks and your browser. We at Utilis AG have no influence on or insight into this data and we also cannot use it. You can find information about exactly which data is stored and which utilization stipulations they are subject to in the data protection declarations (privacy) of the social ones networks. If you wish that your visits to utilis.com not are registered by the social networks, we recommend you to log off from your respective social media user account. We have used the following plug-ins:

Facebook: "Shared and Like" button ("I like" and "Distribute")
With the use of these buttons, you can link contents of utilis.com with your Facebook profile which are also  displayed there.

Twitter: "Re-Tweet" button
With the application of the "Re-Tweet" button,  the web pages visited are linked with your Twitter account and made known to other users.

(Since we decided on the so-called 2-click solution in this case, the buttons only become active if you switch them on by mouse click. If you use the switches or other services, this gets only the respective social network. The reverse side of this procedure is that the social networks can also actually analyze your reading characteristics on our page - as well as your characteristics on many other pages, because the process is market standard. If you wish to prevent this so-called tracking, you must log yourself off on platforms such as Facebook and Google if you wish to surf unobserved through the Internet, or change into the private mode of your browser.)

We insert so-called cookies for data investigation and storage. Cookies are small data packets which your browser stores in your terminal unit at our instigation. They do not cause any damage. They do not include any viruses and do not allow us to spy on you.

Two types of cookies are used in this case. Temporary cookies are deleted automatically with the closure of your browser (session cookies). Permanent cookies, on the other hand, have a maximum service life of up to (time period). These types of cookies enable you to be identified when you visit again after leaving the website.
With the aid of cookies it is possible for us to track your use characteristics for the objectives as designated above and in corresponding scope. In addition, they should enable optimized surfing for you on our website. This data is also handled anonymously.
You can adjust your Internet browser so that our cookies are not stored on your terminal unit or cookies already stored are deleted. However, it is then possible that certain contents are not displayed completely.


Data protection declaration for the use of Google Adsense and Google Analytics
Utilis.com uses Google AdSense, a service for linking advertisements of Google Inc. ("Google"). Google AdSense also employs cookies. In this case, it involves text files which are stored on your computer and which enable an analysis of the use of the website. Google AdSense also uses so-called Web Beacons (invisible graphics). By means of these Web Beacons, information can be evaluated, such as the visitor traffic on these pages.
Utilis.com also uses Google Analytics, a web analysis service of Google Inc. ("Google").
Google Analytics also uses cookies (text files) which are stored on your computer and enable the analysis of your use of the web pages.
The information generated by Cookies and Web Beacons about your use of utilis.com (including your IP address) and delivery of advertising formats is transferred to a server of Google in the USA and stored there.
In exceptional cases only, the full IP address is transferred to a server of Google in the USA and there it is abbreviated. In case of the activation of the IP anonymization on this web page, however, your IP address is  abbreviated beforehand by Google within member states of the European Union or in other states bound by the agreement concerning the European economic region. Google will use this information in order to evaluate your use of the web pages, to compile reports about the web-page activities for the web-page operators and to provide further services associated with the website use and Internet use. Google will possibly also transfer this  information to third parties, provided that this is legally prescribed, or insofar as third parties process this data under instruction by Google. The IP address sent to AdSense by your browser, within the framework of Google Analytics and Google, is not combined with other data of Google.